Privacy by design

Privacy and data sources

Zdravo BiH minimises personal data and separates public professional records from patient-generated content.

Directory data

Professional data is collected from public registers and official institutional websites. Doctors and institutions may request correction or removal where appropriate.

Symptom navigator

The navigator does not require a name, phone number or email address. Visitors are asked not to enter identifying details.

Reviews and account data

Account-based actions use access controls and moderation. Public reviews do not display a patient’s identity.