Privacy policy
Zdravo BiH minimises personal data and separates public professional records from patient-generated content.
Who controls the data
Zdravo BiH determines the purposes and means of processing within the portal. Privacy questions and rights requests can be sent through the Contact us link on this page.
What data we process
We process public professional profile information, account identifiers needed for protected actions, submitted reviews and requests, and limited technical data required for security and measurement.
Why we use data
Data is used to operate the directory, verify and correct profiles, moderate reviews, protect the service, understand aggregate usage and meet legal obligations.
Technologies that may be used
The site may use essential storage, consent-aware analytics and clearly labelled advertising technology. Non-essential measurement and advertising follow the visitor’s consent choice where required.
Who may process data
Authorised hosting, authentication, analytics and security providers may process only the data necessary to provide their service under appropriate safeguards.
How to manage your data
Depending on applicable law, you may request access, correction, erasure, restriction or objection through the profile data-control page or by contacting us.
Additional safeguards
Public reviews do not display a patient’s identity. Do not enter medical records, national identifiers or another person’s sensitive information into public fields.
Privacy questions
Use the Contact us link with the relevant page and a concise description. Do not include unnecessary health information in the message.